Start — Initialize Your Device
Follow these steps to safely set up your hardware device and protect your keys.
Quick setup — 6 clear steps
Unbox and inspect
Open the sealed packaging and verify tamper-evidence. If seals are broken or there are unexpected parts, stop and contact support. Only use the official cable that came with your device.
Power & connect
Connect the device to your computer or mobile using the provided cable. Allow the operating system to finish any driver or permission prompts. The device will display a welcome screen when ready.
Create a new wallet
On the device, choose “Create new” (or similar). The device will generate a recovery phrase — write it down on the recovery card included, in order. Never store the phrase digitally or share it.
Confirm seed & set a PIN
Confirm the recovery words when prompted, then set a secure PIN. Use a PIN you can remember but that’s not easily guessable. The device will lock after a short delay to protect against tampering.
Install companion app
Download and open the official companion app for your platform. Follow the in-app pairing flow to add your device. Verify the device fingerprint shown in the app matches the one on the device screen.
Backups & safety
Store your written recovery phrase securely — consider a fireproof safe or geographically separate copies. Test a single recovery check only if you know how to restore safely. Never disclose your phrase.
Tip: If you’re upgrading from an older device, select “Restore from recovery” during setup and follow the exact word order. When in doubt, reach out to official support and avoid third-party recovery services.